Audits, issues and statements

After an audit

What to do after an audit and what's included in the report.

You'll receive a report which includes accessibility and best practice issues that may affect users with disabilities.

It will tell you:

• where your product or website is failing to provide a good user experience, especially for people with disabilities
• which WCAG criteria you're failing to meet
• potential ways to fix issues. Some audit providers prioritise issues for you

Actions as a team

1. Review audit.
2. Prioritise issues.
3. Log issues so you can keep track of them, for example in a spreadsheet.
4. Start to fix issues.
5. Update the log as each issue is fixed.
6. Request a retest for accessibility.
7. Add any unresolved issues to your accessibility statement.

Before your service goes live

Most of your accessibility issues should be resolved before users access your service.

Any high-impact issues should have been fixed and if any low-impact issues remain, you must provide a timeline in the statement for when they will be resolved.