After an audit

You'll receive a report which includes accessibility and best practice issues that may affect users with disabilities.

Your report will record each issue against the WCAG criteria which it fails against, provide an overview of the issue and how it may affect a user.

It will also include a potential way to fix the issue. Some audit providers prioritise issues for you.

Actions as a team

  1. Review audit.
  2. Prioritise any issues.
  3. Log issues so you can keep track of them, for example in a spreadsheet.
  4. Start to fix issues.
  5. Update the log as each issue is fixed.
  6. Request a retest for accessibility.
  7. Add any unresolved issues to your accessibility statement.

Before your service goes live

Most of your accessibility issues should be resolved before users access your service.

Any high-impact issues should have been fixed and if any low-impact issues remain, you must provide a timeline in the statement for when they will be resolved.


Information about this page
Created
6 August 2024
Last reviewed
6 August 2024
Last updated
6 August 2024
Reason this page exists
This page exists to help people understand the need, and how to get an accessibility audit, and what to do with the results.
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Issue 34