Learn from diversity
Include people in the design process of a product or service to reduce the chance of excluding them.
People with disabilities can often provide a unique perspective to a problem.
By including people with a diverse background in the design process - including age, cultures, ability, and background - will ensure you design things that work for more people.
For example
Running co-design sessions with people with diverse perspectives will lead to more
innovative solutions that might not be
apparent with a less diverse team.
Ensure that this diversity continues through testing and involve users in the design and feedback process. This helps to maintain a product or website that works for more people and is less likely to exclude anyone.